🌸 Partial Cash on Delivery (COD) Policy
We understand that many of our customers prefer paying on delivery — and we’ve made it easier and safer with our Partial COD (Advance + COD) option.
This small advance ensures a smooth delivery process and helps us serve genuine customers more efficiently 💖
💰 How It Works
-
Select Partial COD (Advance + COD) at checkout.
-
Pay just 10% of your total order value online to confirm your order.
-
The remaining 90% can be paid in cash when your parcel arrives.
-
This small advance helps us reduce fake or accidental orders and guarantee a faster, more reliable delivery experience.
🚚 Before Dispatch
-
Orders are packed and shipped only after the advance payment is received.
-
You’ll receive an email or SMS confirmation with tracking details once your order is dispatched.
🔁 In Case of Return to Origin (RTO)
-
If an order is returned due to refusal, wrong address, or customer unavailability, your advance payment will be refunded after deducting forward and reverse shipping charges.
-
Refunds are processed within 7–10 working days after the parcel reaches our warehouse.
🛍️ Cancellation Policy
-
Orders can be cancelled only before dispatch.
-
Once shipped, any cancellation will be treated as an RTO (Return to Origin).
-
To cancel, please contact our support team within 12 hours of placing your order.
📦 Receiving Your Order
-
Please check the parcel at the time of delivery.
If you find it tampered or damaged, kindly refuse the delivery and notify us immediately — we’ll assist you right away. -
Once the package is accepted, our standard return/exchange policy will apply.
⚠️ Additional Notes
-
Partial COD may not be available for certain customized, high-value, or urgent orders.
-
We may temporarily disable COD for accounts with frequent cancellations or RTOs.
-
Please ensure that your shipping address and phone number are accurate and reachable.
-
Discount coupons and other promotional offers may not be applicable to orders placed using the Partial Payment option, unless specifically mentioned otherwise.
-
The advance payment amount remains fixed and non-adjustable under offers.
🤝 Your Agreement
By choosing the “Partial Payment (Advance + COD)” option at checkout, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this policy.
For any questions or assistance, please don’t hesitate to reach out to our Customer Support team (info@devisareez.com) — we’re always happy to help! 💬✨